Last updated : 09/10/25
This Privacy Policy explains how L K Websites (“we”, “us”, or “our”) collects, uses and protects your personal data.
We are a sole trader business based in the United Kingdom, providing web design and related digital services.
If you have any questions about this policy or how we handle your data, you can contact us at: info@lkwebsites.co.uk
We may collect and process the following types of information:
– Contact details: your name, email address, phone number.
– Project information: details you provide in our forms or messages about your website or project.
– Technical data: your IP address, browser type, and general website usage information (if analytics are enabled).
– Communication history: copies of emails or messages exchanged with you.
We collect information when you:
– Fill in a contact form or get a quote form on our website.
– Contact us directly by email.
– Provide details for a project or quote.
All form submissions are securely stored within our website’s system (WordPress and the MetForm plugin) under the “Responses” section.
We may also store copies of messages in Gmail and Google Drive for recordkeeping purposes.
We use your personal data for the following purposes:
– To respond to your enquiries or provide a quote.
– To communicate with you about your project or potential collaboration.
– To keep internal records of quotes, work, and communication.
– To send follow-up or marketing emails, where you have provided consent or where we have a legitimate interest
(for example, following up on a previous quote request).
– To improve our services and website functionality.
Under UK GDPR, we rely on the following legal bases to process your information:
– Legitimate interest: to respond to your enquiry, manage projects, and maintain client relationships.
– Consent: for sending marketing or promotional emails where you have opted in to receive them.
– Contractual necessity: where processing is required to provide or prepare a service you’ve requested.
– Legal obligation: where we need to retain certain data for tax or recordkeeping purposes.
If you submit a Get a Quote form, we may keep your email to follow up or send occasional marketing updates only if you have given consent.
You can withdraw this consent at any time by contacting us at info@lkwebsites.co.uk.
If you use our Contact form, we will only use your details to respond to your message unless you request further information about our services.
We retain enquiry and quote information only for as long as necessary:
– Enquiries: up to 12 months after last contact.
– Clients: for the duration of the working relationship plus up to 6 years for legal/tax purposes.
After this period, personal data is securely deleted from our systems.
Your data may be stored or processed through:
– WordPress / MetForm (form submissions).
– Hostinger (website hosting – servers may be located within the EEA).
– Gmail (email communication).
– Google Drive (project file storage).
– Trello (internal task organisation – no client data other than basic project details).
These providers all comply with GDPR and, where applicable, use secure data transfer mechanisms for international transfers.
We take appropriate technical and organisational measures to protect your data, including:
– Secure hosting and SSL encryption.
– Restricted access to stored submissions.
– Regular review and deletion of unnecessary data.
However, please note that no method of internet transmission is completely secure, and we cannot guarantee absolute security.
You have the right to:
– Request a copy of the personal data we hold about you.
– Request correction or deletion of your data.
– Object to or restrict certain types of processing.
– Withdraw consent for marketing at any time.
To exercise these rights, contact us at info@lkwebsites.co.uk. We may require proof of identity to process your request.
Our website may use cookies to improve user experience and track website usage.
If we enable Google Analytics in future, this section will be updated to explain what data it collects and how to opt out.
You can manage cookies through your browser settings.
We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations.
The updated version will always be available on this page, with the “Last updated” date at the top.
